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The CSEC Public Education Program takes its responsibility to educate the citizens of Texas on the proper use of the 9-1-1 emergency number to save lives and property.
The mission of the AACOG 9-1-1 Program is to work with regional and county 9-1-1 coordinators, local and wireless telephone companies, and telecommunications service providers to ensure that every 9-1-1 call is routed to the correct PSAP and managed successfully.
Trained experts are trained nurses and pharmacists who specialize in poisoning emergency treatment and poison prevention.
Telephone interpreting services between individuals who have hearing and/or speech loss and those who do not.
Public Safety Education
9-1-1 Safety for Kids - Teacher Activities
There are three basic messages for our 9-1-1 education program:  when to call 9-1-1, how to call 9-1-1, and what to say in case of a police, fire, medical or poison emergency.  The links will help you make use of the resources available for 9-1-1 education, including tips, downloadable activity sheets, as well as the full version of our children's video featuring Cell Phone Sally.
AACOG Regional 9-1-1 Public Education Campaign started October 2012 and established a 9-1-1 Kid Heroes Award program for our region. 
The purpose of this award is to recognize courageous youngsters who called 9-1-1 to save a life or property or to report a crime.  The heroes will be nominated by the Public Safety Answering Points (PSAPs) and the focus will be for children who methodically and calmly called 9-1-1 and provided the dispatcher with the necessary information to route emergency personnel (police, fire department or medical emergency response) quickly.  The purpose of this program is not only to recognize the heroic acts of youngsters and dispatchers, but more importantly to drive home important information concerning critical emergency preparedness and response procedures.  The media provides a wonderful opportunity to inform the community and prepare children to be "emergency ready." 
The 9-1-1 Heroes Awards Ceremony features: 
· The 9-1-1 Youth Heroes (toddlers to teens),
· The 9-1-1 dispatcher who processed the call,
· Government & public safety dignitaries.
It is essential to teach a child when it is okay to call 9-1-1, how to dial, how to state his/her location and what to say to the dispatcher.  In light of the natural and man-made disasters today, it is absolutely critical to teach children when NOT to call 9-1-1 and inadvertently tie up lines out of fear.  AACOG is seeking to present to at least three (3) Youth Heroes each Quarter at a 9-1-1 Area Judges Meeting through April when our "9-1-1 Know Your Location" Campaign ends on 9-1-1 Telecommunicators Week.  9-1-1 Education Month is April.  AACOG will sponsor a float to represent the Youth Heroes in the Fiesta Flambeaux Parade.  If you have had a Youth Hero in your community this year, please submit his/her name and brief story to AACOG.

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